Your Learning Lab at Baptist Health Care
When you partner with us, you have access to our Learning Lab, which is the
Baptist Health Care system. Here the tools and tactics that we teach have been developed, tested and deployed with leaders and staff. So you know that what we teach is evidenced-based, and it works. Many of Baptist's key leaders, who have lived the journey to excellence over the past decade, serve as coaches too. In fact, one of these leaders, the president of Gulf Breeze Hospital, has achieved patient satisfaction scores in the 99th percentile for 14 years running. We are experts in helping you learn:
- Nurse leader rounding
- Linking patient satisfaction to POS collections
- Emergency department process efficiency and service
- OR productivity and service
- Physician engagement and development
- Leadership development program and curriculum design
- Employee engagement, alignment and motivation
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