Web Conferences
Maximum Information at Your Convenience
At Baptist Health Care Leadership Institute, we maximize on-line technology to make participation in our educational programs faster, more efficient and less expensive for you.
All you need to participate is a phone line and a web browser. A live question and answer capability allows you to type in questions throughout the program, and our presenters will answer them for the entire audience. And the best part – you can have as many people from your organization participate through the same phone line and web browser as you want. Each conference lasts an hour and is led by a Health Care Leadership Institute expert.
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It Depends on Who’s Listening:
The Communication Challenges Associated with Generational Diversity
Cost: Free
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Recorded Web Conferences
(Unless otherwise noted, contact Webex support at 866.779.3239 or
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It Depends on Who’s Listening:
The Communication Challenges Associated with Generational Diversity
Presenters:
Bette Harriman, Leadership Institute Consultant
Eli Pagonis, Leadership Institute Director of Training & Development and Consultant
Summary: The Baptist Health Care Leadership Institute presents a webinar focused on navigating the murky waters of generational diversity. For the first time ever, today’s workplace is made up of four separate generations, all of whom are characterized by distinct mindsets, priorities, work-life issues, ethics and sources of inner motivation. Communicating effectively and meaningfully in an environment with such a wide range of age-based diversity is challenging, to say the least. And most likely how good you are at it depends on who’s listening!
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Addressing the Five Dysfunctions of Teams with Patrick Lencioni
Presenter: Patrick Lencioni, nationally acclaimed author of The Five Dysfunctions of a Team, The Three Signs of a Miserable Job, Silos, Politics, and Turf Wars, Death by Meeting, and The Five Temptations of a CEO
Summary: Author Patrick Lencioni will discuss the concepts in his bestselling book The Five Dysfunctions of a Team. Pat will uncover the natural human tendencies that derail teams and lead to politics and confusion in so many organizations. Audience members will walk away with specific advice and practical tools for overcoming the dysfunctions and making their teams more functional and cohesive.
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Gold Standard Management
Presenter: Dr. Clay Sherman, author - Gold Standard Management, Chairman of Management House, Inc.
Summary: Your management team is the backbone of your organization. Achieving operational excellence is impossible if even a few leaders are ineffective. Learn how to raise the performance of the entire management team with Gold Standard Management.
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LEAN in Health Care
Presenter: Phil Emard, President, AveraOpEx, Inc.
Summary: Learn about the tools, experience, and leadership needed to put LEAN principles to work within your organization.
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$149
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Egonomics - with Steve Smith
Presenter: Steve Smith, co-author Egonomics
Summary: Using five years of exhaustive research, Steve Smith and his co-author Dave Marcum provide compelling evidence and matter-of-fact answers in egonomics on striking the balance between ego and humility to reach the next level of leadership.
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The Malcolm Baldrige Criteria - A Common Language for your Healthcare Organization
Presenter: Ava Abney, RN, MSM, Baldrige Quality Consultant for The Health Care Leadership Institute and Malcolm Baldrige National Quality Award examiner
Summary: The Malcolm Baldrige criteria is the proven template for improving and sustaining operational and financial performance in any organization, including health care. It is the road-map to success! Learn how to use the concepts and language of the Baldrige National Quality Program to improve your organization.
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Strengthening Hospital-Physician Relationships
Presenters:
Dr. Craig Miller, former Chief Medical Officer, Baptist Health Care
Amy MacNulty, Sr. Principal and Northeast Region Manager for Mitretek Healthcare
Bob McGowan, Sr. Principal for Mitretek Healthcare
Summary: This web conference will give you a better understanding of the multiple factors placing stress on physicians that interfere with align them either with
one another or with their hospital. And, you will learn which strategies are most effective for strengthening physician-hospital relationships.
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Redefining Excellence: The Baldrige National Quality Program in Health Care
Presenter: Joel Ettinger, President, Category One, Inc.
Summary: Learn how the Baldrige Criteria for Performance Excellence can help guide your organization to redefine excellence for every person who gives care and every person who receives care.
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Creating a Culture that Wows!
Presenter: Al Stubblefield, President and CEO of Baptist Health Care and author of the book The Baptist Health Care Journey to Excellence: Creating a Culture that Wows!
Summary: Al Stubblefield shares his insight on how Baptist Health Care became a nationally recognized leader in customer satisfaction and employee loyalty. Baptist Hospital, Inc. is the 2003 recipient of the Malcolm Baldrige National Quality Award and has been ranked in the 100 Best Companies to Work for in America 2007, 2006, 2005, 2004, 2003 & 2002 by Fortune magazine.
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Creating a Healthy Dissatisfaction for the Status Quo
Presenter: Pam Bilbrey, President of Baptist Leadership Institute, Senior Vice President of Baptist Health Care, and co-author of the book BreakOut: Unleash The Power of Human Capital
Summary: Pam Bilbrey shares how a sense of complacency cannot be tolerated if organizations are to not only survive, but thrive in the times ahead. Learn how a desire to continuously improve upon process, practices and outcomes is the key to success. |
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