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Evidence-Based Outcomes of BLG Clients
People:
  • Employee Satisfaction: Improved from the 66th to 82nd percentile
  • Senior Leadership: Improved perceptions from the 44th to 65th percentile
  • Increased employee participation


Service:
  • Patient Satisfaction: Increase from the 24th to 99th percentile
  • Physician Satisfaction: Statistically significant improvement in physician perceptions and loyalty


Quality:
  • Hospital Acquired Pressure Ulcers: Decrease from 9.0% per Average Daily Census (ADC) to 2.5%
  • Patient Falls: 6.1% per 1,000 patient days to less than 1%



Finance:
  • Operating Margin: improvement from 1.5% to 8.3%
  • ED Left without Treatment: decrease from 5% to 2.95%



Growth:
  • Commercial Payer Mix: 10% increase in patients with commercial insurance
  • Net Patient Revenue: 2.5 percent growth