Improving overall performance requires understanding how to manage your poor performers. Research supports that healthcare leaders across the country are facing this challenge. Aligning individual and leader goals with organizational goals is the key to achieving patient centered excellence, but before you learn and implement the processes and tactics, you must achieve leader alignment and consistency.
Our pulse-of-the-industry, readily available repository of intelligence and data, tools, trends, outcomes, case studies and publications is your resource for solutions and outcomes that support you on your journey, and guide you through challenges like managing poor performers.
Our research validates our balanced approach to performance management and achieving patient centered excellence. Ongoing measurement of the impact of coaching, and the whether the skills, processes and tactics you are learning and implementing are being sustained in your organization, is also critical to achieving and maintaining your goals.
The result for you is statistically significant improvement - on average you can expect a 24 percentile increase in employee engagement in the first year.
Industry Knowledge Clearinghouse
Access to the latest data, trends, outcomes, case studies and publications is a key driver of creating and sustaining performance improvement. Here you will learn best practices, national norms, industry innovations, and return on investment data and trends related to performance excellence outcomes, and find support on your journey with the latest evidenced-based knowledge and information.
Includes:
This custom data library compiles industry-wide national norms and best practices that you can access to learn key performance indicators, and return on investment for improved performance against these measures. A key feature of our Leader Performance System, the Library helps and supports your leadership team in the goal-setting process by providing data that frames the definition of individual and organizational goals and priorities against industry benchmarks and best practices, which are then aligned to drive measureable performance outcomes.
A comprehensive scorecard that identifies performance trends, and the impact of best practice tools and tactics, and shares the data according to the five Pillars - People, Service, Quality, Finance and Growth.
Custom Research Studies
We conduct proprietary, custom research studies for you, with data and trends, to help you and your leadership team learn industry best practices that drive measurable results.
The four hospitals, specialty clinics and physician practices that make up the Baptist Health Care System is our laboratory for researching, developing, deploying and measuring performance and quality innovations directly with employees and patients. The result is quick and seamless deployment to your organization.
Contact Katie Owens at katieo@bhclg.com for more information about Research and Performance Improvement at Baptist Leadership Group.
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