The Baptist Health Care Leadership Institute was founded in 2000 to assist healthcare organizations achieve performance excellence. Using the tried and true methodologies adopted by Baptist Health Care during its journey to award-winning performance, supplemented by best practices from other high performing organizations, The Health Care Leadership Institute guides hospitals, health systems, long term care facilities, ambulatory services and other health care entities across the U.S. and Canada to higher levels of performance.
Our clients achieve marked improvements in:
Patient satisfaction and HCAHPS
Employee retention, satisfaction and engagement
Physician satisfaction and loyalty
Leadership effectiveness and accountability
Quality of care
Process improvement
Today, The Health Care Leadership Institute’s team of seasoned consultants includes some of the very same leaders who “moved the needle” on Baptist Health Care’s patient, employee and physician satisfaction levels and instilled a continuous drive for excellence among individual departments and units. It also includes prominent healthcare industry leaders who have achieved extraordinary results in other organizations throughout the U.S. and Canada. These dedicated individuals have brought their health care experience and consulting know-how together for the benefit of more than 1,000 organizations.
